A BRITISH AIRWAYS passenger, aged 87, had to sit in wet clothes for 13 hours after being refused use of the toilet during a delayed take-off.
By KATRINA TURRILL – Shortly after boarding her flight from Los Angeles to London Heathrow, Kocharik Tsamouzian learnt there was a 90 minute delay on take off and asked if she could use the toilet.
But she said a BA hostess repeatedly stopped her from going and even went as far as to block her in the middle of the aisle.
As a result pensionaer Kocharik wet herself and spent of the rest of the flight in tears as she had no change of clothes to hand.
Aida Behroozi, who lives in West London, told MailOnline: “I went to pick my mother up from Heathrow Airport and she arrived in tears.
“I was shaking with anger – she asked the air hostess over and over again if she could go to the loo but they kept telling her no because of health and safety reasons.
I was shaking with anger she asked the air hostess over and over again if she could go to the loo but they kept telling her no because of health and safety reasons.
“My mother was saying, ‘I’m an old lady you have to let me go’, but the air hostess stood in front of her seat blocking her from getting up.”
British Airways has acknowledged the incident which took place on December 22.
A spokesman for the airline has said in a statement: “Our highly trained cabin crew always work to make our customers as comfortable as possible, but Civil Aviation Authority safety rules stipulate everyone must remain seated with their seatbelts on after the aircraft has started moving.
British Airways incident: Kocharik Tsamouzian was forced to wet herself
Since switching to a rage of Marks & Spencer items offered at a cost, multiple people say they have gone unfed altogether.
Passengers have taken to social media to detail their experienced.
Rebecca Clifford said her journey from Geneva to the UK “ran out of food almost instantly on an evening flight”.